Potential reply needed
Surface messages that appear to require a response from your team.
In Development · Arqen Sales AI
See which conversations may be waiting.
Reply Radar is follow-up intelligence for work created across Deal Desk and RFQ Copilot. It is designed to distinguish your turn, customer waiting, long-running silence, and a planned follow-up date.
The problem
Silence does not always mean the same thing.
A thread may be waiting on your team, the customer, an internal approver, or a scheduled follow-up. Reply Radar is designed to make that distinction easier to review.
Internal action pending
Separate customer communication from internal pricing, technical, or approval work.
Waiting by design
Keep intentional waits visible without treating every quiet thread as an emergency.
What it does
A review queue—not an automatic follow-up bot.
Within scope
- Summarize the latest thread state.
- Suggest a waiting-on category and next-review date.
- Draft an optional follow-up for human review.
- Preserve the reason for the final status.
Outside scope
- No automatic sending.
- No guarantee that a deal will progress.
- No definitive prediction of buyer intent.
- No replacement for CRM ownership and manager judgment.
Product status
In development—not yet available as a product.
The concept, interface, and scope may change. We will not link to a fake demo or imply that cross-product data synchronization is live.
Designed to work across Sales AI: Deal Desk and RFQ Copilot provide the inquiry and quotation context; Reply Radar is planned to surface the next follow-up. If a simple CRM view or shared inbox rule is enough, that remains the better answer.
Have recurring uncertainty around follow-up?
Bring a small sample of anonymized threads. We will assess the workflow before suggesting a pilot.