Scattered context
The email, attachments, customer history, and internal notes live in different places.
Manufacturing × international inquiries
Turn every overseas inquiry into a clear next action.
Deal Desk organizes incoming English inquiries, presents a response-priority hypothesis, drafts a reply, and creates internal confirmation tasks. Your team reviews and approves every external action.
Why first response matters
Longer delays can increase the risk of losing the opportunity.
International buyers may contact several potential suppliers at the same time. If replies are delayed or internal checks remain unstructured, your company may fall out of consideration.
Unclear ownership
Sales, engineering, logistics, and management each hold part of the answer.
Drafting starts too late
English writing often waits until every internal question is resolved.
Before and after
One shared flow from inquiry to approval.
Swipe horizontally to read the complete diagram.
Core functions
Organize the first response without automating the decision.
Inquiry intake
Collect the message, sender, company details, attachments, requested use, and timing in one case record.
Response-priority hypothesis
Use company information, inquiry content, intended use, and urgency to suggest a response priority. This is a working hypothesis—not a valuation or a prediction of conversion.
English reply draft
Prepare a draft that reflects available facts and clearly marks points that still need confirmation.
Internal confirmation tasks
Route pricing, specifications, lead time, compliance, and other questions to the right owners.
Deal ledger
Keep the decision history, next action, owner, and due date visible to the team.
Human review
A responsible person checks, edits, approves, and sends. Deal Desk does not send messages automatically.
Pricing
Start without a large system replacement.
The exact scope depends on inquiry volume, integrations, permissions, and customization.
Entry
¥98,000 one-time, tax included
Initial workflow setup for a focused inquiry-handling process.
- Current-flow review
- Initial templates and categories
- Human-review operating rules
Core
¥79,000 / month, tax included
Ongoing operation for the core inquiry workflow.
- Inquiry organization
- Reply-draft support
- Task and case-ledger operation
Premium
¥150,000 / month, tax included
Broader operating support and customization for more complex workflows.
- Expanded workflows
- Additional integrations
- Operating review and refinement
Launch timing: A standard configuration can begin operation in as little as seven days. Timing varies with requirements, connected systems, security review, and customization.
Connected workflow
When an inquiry becomes an RFQ.
RFQ Copilot continues the work by structuring RFQ files, surfacing missing conditions, and preparing quote-ready information.
Interactive Demo
See RFQ Copilot →Deal Desk → RFQ Copilot
Both are designed as parts of Arqen Sales AI. The current public demos are separate and do not synchronize data.
Boundaries
What Deal Desk will not do.
No legal advice
It may organize contract text into candidate issues or a checklist, but it does not provide legal judgments or contract revisions. Consult qualified counsel.
No autonomous commitment
It does not set prices, accept terms, make promises, score a company’s value, or send customer messages without human approval.
Review one recent international inquiry together.
We can map the current response process and determine whether Deal Desk is a fit. If it is not needed, we will say so.